Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

• Name, email address, and contact details
• Billing and shipping information
• User credentials and profile information
• Company information (for business customers)
• Flight logs and drone registration details
• Communication preferences
• Customer service interactions

1.2 Automatically Collected Information

When you use our Services, we automatically collect:

• Device information (model, operating system, unique identifiers)
• Log data (IP address, access times, pages viewed)
• Location data (with your consent)
• Usage statistics and flight telemetry
• Performance and error reports
• Browser type and settings
• Cookies and tracking technologies

1.3 Information from Third Parties

We may receive information about you from:

• Business partners and resellers
• Social media platforms (when you connect them)
• Public databases and aviation authorities
• Marketing and analytics providers

2. How We Use Your Information

2.1 Core Service Provision

• Process and fulfill orders
• Provide customer support and service
• Manage your account and preferences
• Enable drone registration and compliance
• Process payments and prevent fraud

2.2 Product Improvement

• Analyze and improve our Services
• Develop new features and products
• Troubleshoot technical issues
• Enhance user experience
• Conduct research and analysis

2.3 Communication

• Send important updates and notices
• Provide marketing communications (with consent)
• Respond to your requests
• Send security alerts

3. Data Security

We implement industry-standard security measures, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Secure data centers and cloud infrastructure
• Employee training and confidentiality agreements
• Incident response procedures

4. International Data Transfers

We may transfer your information internationally. When we do, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Data processing agreements
• Compliance with local data protection laws
• Privacy Shield certification (where applicable)

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct or update your information
• Delete your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent
• Lodge a complaint with supervisory authorities

6. Cookie Policy

6.1 Types of Cookies We Use

• Essential cookies for site functionality
• Analytics cookies to understand usage
• Preference cookies to remember settings
• Marketing cookies for targeted advertising

6.2 Cookie Management

You can manage cookie preferences through your browser settings. For detailed instructions, visit our Cookie Management Page.

7. Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through:

• Email notifications (if you have an account)
• Website announcements
• Mobile app notifications
• Updated "Last Modified" date

9. Contact Information

For privacy-related inquiries or requests, contact us at: